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Participant
July 26, 2021
Answered

Payment

  • July 26, 2021
  • 2 replies
  • 437 views

I want to know why there is a payment on July 6th and July 9th with the same amount of 12138 CLP. 

It is a double payment charged to my CREDIT CARD VISA 4356 

 

I need an answer yo this issue. 

    This topic has been closed for replies.
    Correct answer ProDesignTools

    These common billing questions and answers may also help:

     

    https://helpx.adobe.com/manage-account/kb/billing-faq.html

     

     

    2 replies

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity ExpertCorrect answer
    Community Expert
    July 27, 2021

    These common billing questions and answers may also help:

     

    https://helpx.adobe.com/manage-account/kb/billing-faq.html

     

     

    John T Smith
    Community Expert
    Community Expert
    July 26, 2021

    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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    https://helpx.adobe.com/contact.html?rghtup=autoOpen
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    .
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