Answered
payment
my credit card exceeded the limit so payment didn't go through, but adobe wouldn't let me pause/cancel my subscription without first making the payment, pretty sure you are breeching consumer law here - it's not a nice experience
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Hi, this is primarily a user-to-user Forum – so we don't really have the power to help you here, unfortunately...
The only folks who have the ability to fix plan billing or account payment issues is Adobe Customer Care themselves. You should be able to reach them via live online chat:
https://helpx.adobe.com/contact.html
To contact Adobe Customer Support by phone, go to https://helpx.adobe.com/contact/phone.html for a comprehensive list of phone numbers by geography including hours and languages.
*** Note that Adobe does not do support by email, so beware of scammers and answering anyone who sends you a private message via this forum. ***
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