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Participant
September 12, 2023
Answered

Payment

  • September 12, 2023
  • 2 replies
  • 124 views

hey! I bought the Adobe all applications ($60) few months ago. Since i didn't need it anymore i changed my plan 3 months ago and should pay around $10. I could cancel the all applications but it was expensive, so i changed it. Now i've been drawn for both of the plans for 2 months, so i've lost around $120. Why??? 

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Correct answer Peru Bob

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

2 replies

kglad
Community Expert
Community Expert
September 12, 2023

<moved from cc services>

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
September 12, 2023

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare