Payment

Forum|Forum|7 months ago
June 30, 2025
2 replies
134 views

I did not buy acocunt but adobe charge me money. I want refund

Cancel subscription

kglad

Community Expert

did you ever start an adobe trial?

check your account, https://account.adobe.com

what's it show?

if no subscription is shown, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

if after checking those links, you do not recognize any charges, then contact your credit card issuer.

Shivangi_Gupta

Community Manager

Hi filiz_6900,

We appreciate you reaching out. I could not find any transaction requested from Adobe to the account with this email address. Did you contact your bank about the charges?

Also, please take a look at this article and see if it helps: https://adobe.ly/44JvIsM

^Shivangi

try67

Community Expert

Contact your bank or credit-card company and report it as a fraudulent use of your card.

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