Skip to main content
A
Anonymous
June 30, 2025
質問

Payment

  • June 30, 2025
  • 返信数 2.
  • 136 ビュー

I did not buy acocunt but adobe charge me money. I want refund

返信数 2

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 1, 2025

did you ever start an adobe trial?

 

check your account, https://account.adobe.com

what's it show?

 

if no subscription is shown, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

if after checking those links, you do not recognize any charges, then contact your credit card issuer.

Shivangi_Gupta
Shivangi_Gupta
Legend
July 1, 2025

Hi filiz_6900,

We appreciate you reaching out. I could not find any transaction requested from Adobe to the account with this email address. Did you contact your bank about the charges?

Also, please take a look at this article and see if it helps: https://adobe.ly/44JvIsM

 

^Shivangi

try67
Community Expert
try67Community Expert
Community Expert
July 1, 2025

Contact your bank or credit-card company and report it as a fraudulent use of your card.

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices