payment, auto debit

Hey, I received the same message from my bank that an autopay for 20000 INR for Adobe Systems. What had you done after that? Was it deducted?

Hi @Vani_Singh1412,

We appreciate you reaching out. The billing amount shows INR 638.38 per month at our end. Where have you received the message? The only communication happened through Adobe is an email that shares the per month prices as I mentioned above.

Let us know if you have any questions.

you can't fix a trial that ends early.  and there is a limit to one trial per account, so if you had a trail previously that would explain why you had none this time.

in any case, you still have the 7 days (after the trial ends) to cancel and receive a refund. otherwise, you're commited to the one your obligation.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)