Hello. I bought a 1-year package from the discount and it was automatically renewed at the end of the 1 year. Now he wants more money than I can afford. I want to cancel this payment but the plan cannot be canceled without payment.
what should I do.
you'll need to fix your payment method. you can discuss with adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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