also, your attached image is not viewable. can you copy and paste that screenshot into a reply (to confirm you're being charged for an app and for stock - accounting for the two charges).
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)
As I understand you are being charged twice, I see that you have two active subscriptions under the ID that you are using with the community. You have a Photography plan and Adobe Stock plan, both ourchased 14 days ago.
Let us know if there is anything else you need help with.