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Participant
November 19, 2022
Question

payment expiring

  • November 19, 2022
  • 3 replies
  • 495 views

I keep geting emails about expiring payment method, which is okay. 

My question is: if I pay NOW  A YEAR ahead of my plan , and my card expires next month, will it affect the CURRENT year? I guess no, but just to make sure.

Thanks

 

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
November 19, 2022

no, it won't. your current plan will not expire on the date currently scheduled, but will be extended one year by making that early payment.

 

NOTE: if you purchase an annual plan paid monthly with that soon to expire card, you will have to update payment so you don't go into arrears.

jane-e
Community Expert
Community Expert
November 19, 2022

@dus26554855zt2v 

I've moved your post from Photoshop to Account, Payment, & Plan. Do not reply to spammers who may PM you.

 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen 

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.

You can find phone numbers here (you may be on hold for a while):
https://helpx.adobe.com/contact/phone.html 

~ Jane

Mylenium
Legend
November 19, 2022

You have to clarify specific payment questions with sales support directly. Contact them via web chat, e-mail, phone or the @AdobeCare Twitter handle. Here on this forum we have no insights into individual accounts nor the power to do anything about these matters.

 

Mylenium