Payment for adobe

Question

I need to contact adobe support.

There is NO WAY to do so if you're from Poland and it is insane.

I need to cancel my plan for monthly photoshop subscription which I purchased as a trial and was sure it is only for a month. Haven't used it since, but here comes another month and another payment.

Please anyone from customer support. Help me. I do not have the money to pay for another month of photoshop that I am not using and I asumed would expire with the end of the month. The app doesn't allow me to cancel my subscription. I need help.

Please.

Peru Bob · Accepted Answer

Just to expand upon the solution given by Jeffrey Tranberry :

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

kglad · Answer

you can also use twitter to tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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