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Participant
January 16, 2023
Question

Payment History with transaction details

  • January 16, 2023
  • 2 replies
  • 692 views

Where can I find the details of payments I made earlier with the date of payment and other details? Please help me. It is an urgent requirement. When I call customer care, the telecom company says number does not exist.

    This topic has been closed for replies.

    2 replies

    Community Manager
    January 16, 2023

    Hi vishnusarmak,

     

    Thank you for writing to us. Happy to help!

     

    You can learn how to view your billing history in your Adobe account and find your invoice. Please follow the steps in the link given below:

     

    Since, this is a community forum, if you have any further questions related to billing feel free to contact the Support team in order to get help as suggested earlier.

     

    Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

     

    Hope the information was helpful to you. Please let me know if you have any further questions.

     

    Sincerely,

    Rashmi Swain

     
    kglad
    Community Expert
    Community Expert
    January 16, 2023

    there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

     

    -------------------------------------------------------------------------------------------------------------

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    Participant
    January 16, 2023

    Thank you! Was very helpful.

    kglad
    Community Expert
    Community Expert
    January 17, 2023

    you're welcome.  (did adobe support help resolve the issue?)