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Debanjan_Bhattacharyaa
Inspiring
March 25, 2026
Answered

Payment Info Issue coming again and again

  • March 25, 2026
  • 2 replies
  • 21 views

I am updating my Payment info, and inspite of getting Payment updated successful notification, I am still seeing Billing or Payment Issue. How to resolve this?

 

    Correct answer Debanjan_Bhattacharyaa

    My issue is fixed. Not sure, but it looks that the error got solved by itself. Anyways, Thanks ​@Manan Joshi  and ​@kglad 

    2 replies

    kglad
    Community Expert
    Community Expert
    March 25, 2026

    while waiting, try using a mobile phone's updated non-opera browser with wifi disabled to see if you can use your card.

     

    otherwise, change your card.  or you just may be in a country where adobe does not sell.

    Debanjan_Bhattacharyaa
    Inspiring
    March 25, 2026

    Yup, tried that too. Still the same.

    Community Expert
    March 25, 2026

    Try changing your browser/device or try after sometime may be there is some glitch in the system currently.

    -Manan
    Debanjan_Bhattacharyaa
    Inspiring
    March 25, 2026

    Tried Changing Browser, even machine/OS. Still the same.

    Community Expert
    March 25, 2026

    In such a case wait for sometime and if it is still not working then probably it is time to contact Adobe support

    -Manan