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Participant
August 11, 2022
Question

PAYMENT ISSUE

  • August 11, 2022
  • 1 reply
  • 116 views



Hi, I need your help. 

I was trying to find where I could ask for help and I think this is the right page to ask. 
I just got a bill from Paypal and I found out that it's weird that it charged twice.

 

I'm paying the monthly payment of the Adobe program's prescription.

When I was a student last year I paid 19.66 EUR, and now as a non-student, I pay 30.24 EUR. 

But what is this 60.49 EUR bill that I received and automatically they took it out from my bank account? 

Do you guys maybe have a similar problem or do I maybe forget something? I was just using the Adobe program every day. But this kind of bill that I got was the first time. 

What do I need to do? Do I need to call the Adobe service center? or Call Paypal? 
I really don't understand. 

 

Please someone could explain what's happening? 

Thank you. 

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
August 11, 2022

Demolition, if you have any questions about billing, then please contact our support team via a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen