Skip to main content
M
MrBleh
Participant
April 26, 2025
Question

Payment Issue

  • April 26, 2025
  • 2 replies
  • 655 views

We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank.

I'm having this problem, used multiple card friend card no use. Help me out!

2 replies

gupta shivangi
gupta shivangi
Legend
April 28, 2025

Hi @MrBleh,

Thanks for writing in and sharing your experience with us. I'd recommend speaking with our support team and get this issue resolved. You can start a private chat session here: https://adobe.ly/4cVjgsA

Let us know if you have any questions.


^Shivangi

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 26, 2025

1.  select the samr country/region that you use when you pay your credit card company, https://www.adobe.com/international/selector/

 

2. when you're trying to pay, make sure you use the matching country/region

 

 

 

M
MrBlehAuthor
Participant
April 26, 2025

That is locked, Bangladesh not available there

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 26, 2025

if you can't buy using bangladesh use an authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices