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sofia_a._1924
Participant
October 10, 2025
Question

payment issue/ error

  • October 10, 2025
  • 1 reply
  • 49 views

i have a payment issue. I always keep the method of payment updated but still it says that i have not. Although the payment is succed i dont have access to the functions i pay for. What can i do ? And to whom can i talk ?

 

1 reply

S
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
October 10, 2025

Hi sofia_a._1924,

Thanks for reaching out. I reviewed your account details. We have not received the payment for both your plans yet. When did you make the payment?

Sometimes, it takes a day or two for the payment to get processed.

Looking forward to your response.


^Shivangi

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