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3 replies

gupta shivangi
Legend
July 3, 2023

Hello,

We appreciate you sharing your ideas. We'd like to offer help. Do you get any error while making your payment?

Let us know or you can always contact the support team.

Regards,

Shivangi

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Nancy OShea
Community Expert
Community Expert
July 3, 2023

Payment options vary by region and your region's banking requirements.  Payment via PayPal is accepted in a few supported countries. Other payment options may be available in your country. Visit the Creative Cloud plans page to get started.

 

 

 

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
July 3, 2023

contact adobe support. (or supply some specific information.)

 

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

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