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Participant
February 7, 2025
Question

Payment methods doesn’t work

  • February 7, 2025
  • 2 replies
  • 113 views

Good afternoon, I have an account and would like to purchase a plan (Adobe Behance Pro). However, when I go to make the payment, I get an error and when I try any other payment method, it also gives an error and I can't buy, could you help me?

 

Thank you

2 replies

kglad
Community Expert
Community Expert
February 7, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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kglad
Community Expert
Community Expert
February 7, 2025

if you don't have an accepted payment method* for adobe, you can use klarna (https://www.klarna.com) or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

 

*

Buying a Creative Cloud membership? Credit card payment is accepted for Creative Cloud memberships in all supported countries. Payment via PayPal is accepted in a few supported countries. Other payment options may be available in your country. Visit the Creative Cloud plans page to get started.

Want to pay by purchase order? The Adobe Store doesn't accept purchase orders. However, you can use purchase orders for phone orders of U.S. $2500 or more. Contact the sales team for more information.