Question
Payment post-Cancellation
I have received emails saying that my account is still being used to pay for these amenities, but my account and subscription has been cancelled. Emphasis on "been cancelled". I have tried to find a way to contact without having to make a phone call, but no such luck. So, I am posting it on here to see if anything can be done. Last night, I went and checked if my account was still active and the program notified me that there was no such account in the database, so why am I being charged still? I understand this may be a mistake, but if this very program is letting me know that my subscription does not exist, do not take money out of my account. Simple. Thank you!
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