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TARIK ALKAN
TARIK ALKAN
Participating Frequently
February 16, 2026
Answered

Payment Problem

  • February 16, 2026
  • 2 replies
  • 2 views

Are you sure your brain is functioning properly? I already stated that I completed the trial membership. Your ridiculous subscription agreement is designed to steal people's money like thieves, which is why you blocked my account and reactivated my subscription as soon as money was credited to my account. This happened without my request or consent. You don't have a customer service phone number or support email address; it's a joke that I have to try to explain the situation to amateur, incompetent people like you through this ridiculous support panel. Refund my money immediately. And whether I use your ridiculous app or not is none of your business, know your place!

    Correct answer Shivangi_Gupta

    Hi ​@TARIK ALKAN ,

    I’ve reviewed your account details and can confirm that you have an active Adobe Acrobat Pro subscription that has been in place for 7 months and 14 days. I can also see that Adobe has sent multiple communications regarding this subscription to your registered email address.

    You may cancel your plan at any time; however, please note that a cancellation fee may apply if the subscription is canceled before the end of the current term. For more information on Adobe’s subscription terms and cancellation policy, you may refer to this article:https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.html

    If you have any questions or need further assistance, please let us know. We’ll be happy to help.

    Kind regards,
    ^Shivangi

    2 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity ManagerCorrect answer
    Community Manager
    February 17, 2026

    Hi ​@TARIK ALKAN ,

    I’ve reviewed your account details and can confirm that you have an active Adobe Acrobat Pro subscription that has been in place for 7 months and 14 days. I can also see that Adobe has sent multiple communications regarding this subscription to your registered email address.

    You may cancel your plan at any time; however, please note that a cancellation fee may apply if the subscription is canceled before the end of the current term. For more information on Adobe’s subscription terms and cancellation policy, you may refer to this article:https://helpx.adobe.com/in/manage-account/using/creative-cloud-subscription-terms.html

    If you have any questions or need further assistance, please let us know. We’ll be happy to help.

    Kind regards,
    ^Shivangi

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