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March 27, 2022
Answered

Payment problem

  • March 27, 2022
  • 1 reply
  • 201 views

Hello, dear Adobe administrators. I am a children's fashion photographer. I have been working with programs for photographers for a long time. I have a lot of shootings, but my monthly payment does not work. Please help me change the plan to an annual one. I am ready to pay for a year. Regards to you, Alevtina.

 

 

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Correct answer John T Smith

This is a public forum... nobody here can do what you want

Change plan https://helpx.adobe.com/manage-account/using/change-plan.html

OR

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 27, 2022

This is a public forum... nobody here can do what you want

Change plan https://helpx.adobe.com/manage-account/using/change-plan.html

OR

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730