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TARIK ALKAN
Participating Frequently
February 3, 2026
Answered

PAYMENT PROBLEMS..

Look, can I send you a bank statement? In the image, it is clearly seen that the money was taken from Adobe. And there was no money in my account for months. You activated my subscription because it was today, but I didn't want it and canceled my subscription. My aim is not to disturb/tire you. A clear answer you give me will satisfy me. I don't want links or complicated text that I don't understand. Thank you to those concerned.

 

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    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    February 3, 2026

    Duplicate discussion - 

     

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    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    February 3, 2026

    Duplicate discussion - 

     

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    kglad
    Community Expert
    Community Expert
    February 3, 2026

    check https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

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