Payment verification is required

Forum|Forum|1 day ago
September 21, 2026
4 replies
21 views

Ive getting this payment verification required included in the email is a download ...is tis legitimate?

E

Exquisite_smarts4f1eAuthor

Participant

It’s called connectwisecontrol-ec6e8c61c5f8d09a

E

Exquisite_smarts4f1eAuthor

Participant

I’m not so sure. I did check the email … looked suspicious… and the download… after installed wanted access to my computer

Jeff_A_Wright

Community Manager

I appreciate the update, @Exquisite_smarts4f1e.

I can confirm that two messages have been sent from our system today. I recommend you find someone locally who can help you with the verification messages you are receiving.

Jeff_A_Wright

Community Manager

Thanks for posting to the community. @Exquisite_smarts4f1e.

I understand how receiving an unexpected verification request can be concerning, especially when you're unsure whether the email is legitimate.

I checked your account and can confirm that an account authentication email was sent to the email address associated with your Adobe account on September 21. If you received that email from Adobe, please review it and follow the instructions provided.

If you can't locate the email, please check your spam or junk folder. If you still have concerns or need additional assistance after reviewing the email, please let us know, and we'll be happy to take a closer look, @Exquisite_smarts4f1e.

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