Participating Frequently

Answered

Payment was deducted from my account without my knowledge. Your website is not working.

Forum|Forum|1 year ago
February 11, 2025
2 replies
1034 views

A different payment was deducted from my account than my plan. I can't access invoices, plans on your website. Your site is not working. Communication is bad. I can't reach anyone. Artificial intelligence support is bad. There is no solution and no contact person.

Please contact me now.

[Edited by moderator for content]

Correct answer kglad

Browser updated, cookies deleted, history deleted, everything is clean but still the same. The problem persists.

try a mobile's browser with wifi disabled.

Legend

Hi @akifa1577841,

Thanks for reaching out. I checked and found that you have canceled the subscription today.

Let us know if you have any questions for us.

^SG

akifa1577841Author

Participating Frequently

Hello,

Thank you.
I saw that an invoice had been issued and I canceled the product. I request my fee to be refunded. Could you please create a request?

Community Expert

Community Expert

no one here can do that for you. you have to do it yourself.

Community Expert

Community Expert

try a different non-opera browser, https://account.adobe.com

akifa1577841Author

Participating Frequently

Hello,

I tried and it's still the same. It doesn't work.

Community Expert

Community Expert

copyamd paste here a screenshot of what you see.