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Participant
July 11, 2025
Question

Paypal link does not work, and VAT-Number is not accepted

  • July 11, 2025
  • 1 reply
  • 79 views

Hello everyone,

I tried yesterday for hours to purchase a license from Adobe, but the Paypal link did not open for hours. Also was it not possible to fill in a serious invoice where the VAT-number would be accepted and the VAT deducted. This kind of issues is normal for small startups but not for Adobe.

Does someone have a contact info where an Adobe employee, if there are some, would try to fix these issues please?

Thank you and best regards

Michael 

1 reply

kglad
Community Expert
Community Expert
July 11, 2025

try a different updated (non-opera) browser.  mobile phone browser's are usually more successful on adobe.com.