Pedido de reembolso

Thanks for posting, ​@reliable_Solace0D4D, and thank you to ​@Peru Bob for sharing the relevant information.

I apologize for any confusion you have encountered managing your new subscription.

I reviewed the account and can confirm that your Adobe Firefly subscription was purchased through the Google Play Store. Because Google manages the subscription and billing, you'll need to cancel it through your Google Play account rather than through Adobe.

You can find Google's instructions here:

https://support.google.com/googleplay/answer/7018481

If you have already canceled the subscription and believe you are eligible for a refund, please review Google's refund policies and options available through the Play Store. Please submit refund requests for purchases made through Google to Google.

Please let us know if you have any questions about the subscription details, and remember not to post any personal or account information publicly, ​@reliable_Solace0D4D.