PEMBAYARAN TERUS GAGAL

Question

Saya tidak dapat melakukan pembayaran apa pun uji coba gratis maupun yang berbayar melalui semua akun yang saya miliki, dan sering sekali pihak bank menelpon untuk konfirmasi perpanjangan uji coba saya padahal dari aplikasi gagal tetapi dari pihak bank katanya sukses, itu aneh sekali! Mohon Arahan dan bantuannya. sudah mencoba berbagai cara dengan pilihan lain, nama lain, nomor telepon lain, nomor rekening lain, dari web, dari aplikasi, atau bank lain termasuk pembayaran melalui aplikasi dana tetap gagal dan bahkan semua akun. Kebetulan saya ada beberapa akun yang saya miliki tetap saja hasilnya nihil.

ShivangiGupta · Accepted Answer

Hi ​@natural_loyaltye22e,We appreciate you contacting us.I reviewed your account details and found that there are several duplicate subscriptions with pending duespurchased on the same email address.16 Firefly plans(5 Firefly Pro + 9 Firefly Standard + 3 Firefly Pro Plus)2 Adobe Stock plans1 Adobe Express1 Adobe CC Pro1 Adobe Acrobat ProThis is the reason you are finding it difficult to clear the pending dues. You can check the account details here:https://account.adobe.com/plansI’d recommend you to get in touch with our support team here:https://helpx.adobe.com/contact.html?rghtup=autoOpenThey’ll guide you further and provide you the best possible solution.I hope it helps.^Shivangi

John T Smith · Answer

Be sure that everything matchesManage your cloud plan https://helpx.adobe.com/manage-account.htmlhttps://helpx.adobe.com/ca/account/individual/manage-your-account/change-primary-email-adobe-account.htmlhttps://helpx.adobe.com/manage-account/using/update-vat-id-for-eu-countries.html?linkId=100000307515931Country https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.htmlCredit card https://helpx.adobe.com/manage-account/using/update-billing-information.htmlStore http://www.adobe.com/store_selector/storeselector.htmlThis is a public forum, not Adobe support... other users can't see your account to helpThis is the correct way to contact supporthttps://helpx.adobe.com/contact.html?rghtup=autoOpen- and enter AGENT in the box asking How can we help you?

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