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Participant
February 26, 2025
Answered

Phishing Attempt?

  • February 26, 2025
  • 4 replies
  • 486 views

I recieved the following email:

Hi Paul

I could see your account is eligible for an Acrobat bundle saving pack. As you know that the regular price of an Acrobat Pro license is USD 23.99 monthly. I am excited to offer you the below promos:

Acrobat pro pack

Standard price

Promo Price/seat/license

Annual Savings

25 seats

$23.99

$19.80

$1276

50 seats

$23.99

$17

$4194

 

You might have individual users in your org, and this might be a wonderful time for consolidating them under the single umbrella account. This will not only give you saving on Acrobat licenses for the term, but also if you have any departments/new employees down the line that you wish to add Acrobat Licenses to you will have the room for them.

This promo is not available on the website as its for few customers who have more usage of Acrobat Licenses, let me know if you wish to avail any of these Acrobat Pack for your team.

Looking forward to your response.

Regards,

Thanks & Regards,

 

Beeshwa Nikhil
Customer Success Account Manager

Adobe Business Direct

Direct: <>

Email: <>

 

 

I'm highly active on e-mails, drop me a note and I'll set up some time for us. Or book your next appointment on my Calendar

How am I doing? Please feel free to reach out to my manager: <>



However, I checked the email headers and see several authentication failures. HOWEVER, it could be because of our Proofpoint that causes these failures. 

Correct answer Jeffrey_A_Wright

@Paul24877137o1vh, my apologies for any confusion; I can confirm that the email is genuine and part of a recent email campaign. I also confirmed that Beeshwa Nikhil does work for Adobe. Please respond to and book an appointment if you are interested in this exciting opportunity for savings!

@Peru Bob, thanks for tagging me!

@kglad you were correct; this is a genuine e-mail.

 

For future viewers of this discussion, if you ever encounter doubt in an e-mail you received was sent from Adobe, then please follow the advice offered by @Shivangi_Gupta and go to https://helpx.adobe.com/security/alertus.html for information on how to report a phishing attempt. Please also use the report option provided by your e-mail provider so they can track any attacks on their networks.

4 replies

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
February 26, 2025

@Paul24877137o1vh, my apologies for any confusion; I can confirm that the email is genuine and part of a recent email campaign. I also confirmed that Beeshwa Nikhil does work for Adobe. Please respond to and book an appointment if you are interested in this exciting opportunity for savings!

@Peru Bob, thanks for tagging me!

@kglad you were correct; this is a genuine e-mail.

 

For future viewers of this discussion, if you ever encounter doubt in an e-mail you received was sent from Adobe, then please follow the advice offered by @Shivangi_Gupta and go to https://helpx.adobe.com/security/alertus.html for information on how to report a phishing attempt. Please also use the report option provided by your e-mail provider so they can track any attacks on their networks.

gupta shivangi
Legend
February 26, 2025

Thanks for flagging this, @Paul24877137o1vh.

I would recommend you report any security or phishing related cases here: https://adobe.ly/41jtIEG

We may not be able to address them here on community because this is a public forum. The details can not be discussed here.

Let me know if you have any questions.
^Shivangi

Peru Bob
Community Expert
Community Expert
February 26, 2025

@Shivangi_Gupta 

The OP wants to know if it is real.

Reporting it won't give him an answer, as they don't reply.

Peru Bob
Community Expert
Community Expert
February 26, 2025
kglad
Community Expert
Community Expert
February 26, 2025

that looks genuine, if those email links you posted (and i removed) actually go to adobe.com