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Participant
June 4, 2025
Answered

Phishing Attempt?

  • June 4, 2025
  • 4 replies
  • 1099 views

Hello, I received an email from Ashit Kailash Gawai (Agawai@adobe.com) with the subject line: Attention! Adobe Scattered Licenses.

The body says: Hi Team, I trust you are doing well, and I hope you remember me from my previous emails. I am Ashit Kailash, your Adobe POC . While I was doing a periodic sanity check of your account, I noticed a few users have separate individual accounts that are not part of your org-wide account with us. We as account managers do a periodic sanity check and inform you about these individual licenses and recommend that they should be merged into the team for better management of licenses and have a single bill for all licenses. Should I share the approval link to consolidate these licenses?

Is this an authorized Adobe email? I'm assuming it's phishing

Correct answer abstract_think1555

Hi Team, this is a legitimate email sent. 

4 replies

Participant
July 21, 2025

Hello, I too received an email but from - palsoni@adobe.com - it was essentially the same thing. I have in turn sent two emails to - phishing@adobe.com - asking for clarification but in typical Adobe fashion I have not heard anything. They are useless and we are on our own.

Participant
June 13, 2025

Hello, I received an email from this same person. Did you ever find out whether this was phishing or not?  

 

kglad
Community Expert
Community Expert
June 13, 2025

@MDT2025 

 

be cautious.  even though the op's email appeared legitimate and was probably legitimate that doesn't guarantee your's is too.

 

you could start an email reply and carefully inspect to mailto address.

abstract_think1555Correct answer
Adobe Employee
June 4, 2025

Hi Team, this is a legitimate email sent. 

try67
Community Expert
Community Expert
June 4, 2025

If it's truly an @adobe.com account then it should be legit, but this does sound odd.

Do you have an Enterprise license by any chance? If so, contact Adobe's Enterprise Support and ask for more details about this.

anne611Author
Participant
June 4, 2025

Thanks, I have Pro licenses but not Enterprise licenses.

kglad
Community Expert
Community Expert
June 4, 2025

it does sound odd but it's probably legitimate.