Participant

Answered

Phishing Site Number?

Forum|Forum|5 years ago
June 22, 2020
5 replies
11864 views

Hello, I am wondering if I recevied a text from a Phishing site. The phone number that sent me my 'Adobe Code' is +1(844)200-2305 Is this legit or bogus? I fell for it if it is!

Correct answer Chad Baker

I realize this is an old thread, but this number is not a scam. It's the number that you'll receive a text from if you've added your phone number to your Adobe ID profile and enabled multi-factor security on your account. You can use to code when prompted to sign in.

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defaultir2f3buuzyc9

Participant

I keep getting a text from (844)200-2305 listing a 6 digit number as my Adobe code. I am assuming this is phishing but I have had recent problems with other accounts. I would like to report to Adobe for clarification but have no luck in getting to someone. Does anyone have a definiate answer on this number. I changed my password and received a code and email from different Adobe numbers.

thanks,

Kanikas

Community Manager

Hi there,

I believe you are referring to the Adobe 2 step verification.

Please see these links for information: https://helpx.adobe.com/in/x-productkb/global/2-step-verification-account-security.html

https://helpx.adobe.com/in/manage-account/using/secure-your-adobe-account.html

If you have set this up for your account then you will get the code.

Thanks

Kanika

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pj83432352

Participant

I had a similar thing happen this morning, received a code from (844) 200-2305 AND a second number with a second code (201) 596-4050 pretty much at the same time. Only one code worked and not recalling which one now. Are both these numbers legit or is this a hacking situation?

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robinm96741955

Participant

I have received 2 texts regarding my Adobe code from this phone number. I had not logged into my account at the time--there was no reason for the code. How do we verify why we're receiving these texts?

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Test Screen Name

Legend

You get a text if SOMEONE tries to login with your email. Maybe at other times.

Chad BakerCorrect answer

Adobe Employee

I realize this is an old thread, but this number is not a scam. It's the number that you'll receive a text from if you've added your phone number to your Adobe ID profile and enabled multi-factor security on your account. You can use to code when prompted to sign in.

S

spgren

Participant

So if it is the case that 844 200 2305 is the correct number from Adobe when someone tries to log into my account for a secondary protocol to get the access code, why did I get a text from that number this morning, after not trying to access my account, then log into my account less than 1 minute after that and get a text from a different source that did not have a phone number listed to give me the access code? After I logged in, I set up a secondary email account and got a text from yet another phone number that was different from the 2305 number. Also if 2305 is the official secondary protocol response number, how do I turn in an attempt to access my account to Adobe?

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Test Screen Name

Legend

If you get an access code with no attempt to login, then someone has tried to login as you. There is nothing to "turn in" to Adobe, they don't know who it was either.

Nancy OShea

Community Expert

What Adobe code?! Creative Cloud products don't use serial numbers. They're activated by your Adobe ID and password.

CS1, CS2 and CS3 products are officially dead. There is no possible way to activate them even if you have the original software and serial number because the activation servers are gone.

If someone contacted you by private message claiming to be an Adobe rep, click their profile. If there is no Adobe Staff badge, they are an impostor. Run away! It's a scam. If you provide us with their name and profile link, we will ask Adobe to deactivate their ID.

Nancy O'Shea— Product User & Community Expert

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Mary FannonAuthor

Participant

Thanks Nancy, it was the sign in window, it said it would send a code by text to allow me to sign in.

I received the text and entered it then. I then put in my password which it said was incorrect. I became suspicious then

as I noticed the phone number seemed odd and the Adobe windows made me suspicious also. The window is exactly like the Adobe window but the image credit (in the bottom left of the image) had a persons name. This seemed odd.

I believe the number was phisihig for my password, to access my Adobe account, to phish for card details.

I think Peru_Bo is correct. I have since changed my passwords and paused my cards. Thank you for your help.