Anne2412793138xz

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Answered

Phone number for Adobe?

Forum|Forum|3 years ago
April 20, 2022
3 replies
1146 views

I need a phone number for Adobe. I had an education account, which no longer exists. I am being billed for it. I need to talk with someone; the virtual help is not helpful.

Thank you!

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Correct answer kglad

https://helpx.adobe.com/contact/phone.html

winstons22778211

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I have a subscription to the Adobe Creative Suite which includes Adobe Acrobat AI in the package. I pay $90.82 Canadian per month, yet I had to do a free 7-day trial last night to complete a project. Please explain

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@winstons22778211

See here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Community Expert

Community Expert

Virtual help? Do you mean chat? Type "agent" to get a human on the line!

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

winstons22778211

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Agent

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only if the above fails., proceed to these steps -

https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

Community Expert

Correct answer

Community Expert

https://helpx.adobe.com/contact/phone.html