A faster way to reach Adobe support would be via chat option or Twitter. Ofcourse the way would depend upon the type of your subscription as well as pointed out by @Test Screen Name. If you have Teams/Enterprise license then you can contact support via the Admin console, if you have a student subscription then you might have to contact your school IT administrator. If you have a personal account then follow the instructions given below.
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.
5. To contact on Twitter you can tag @Adobecare
P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan