Photoshop 2026 keeps closing down

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I purchased a lifetime license for Photoshop 2026 through the UK Company Wowcher. It had been working fine but now it just closes down randomly. I am assuming it is something to do with the licensing key? Anyone have any advice?

Ged_Traynor

Community Expert

@athletic_wisdom6588 “ I purchased a lifetime license for Photoshop 2026” there is no such thing as a lifetime license for Photoshop 2026, Photoshop is available on subscription only, what you actually have is a pirated copy

https://www.adobe.com/trust/fraud-prevention.html

https://survey.adobe.com/jfe/form/SV_2rCb8ZNQcBpiX7U

FYI

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athletic_wisdom6588Author

Participant

So I should contact Wowcher to get a refund then? Surely they are aware if it is illegal or not?

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Ged_Traynor

Community Expert

Yes, I would get a refund, also uninstall Photoshop and run a full virus scan on your system to check for viruses/malware, pirated software often comes with malicious code that could potentially steal your personal information.

As for Wowcher allowing third party sellers to sell pirated software, that’s something you need to take up with them, you can use the second link I posted above to report them to Adobe.

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