Skip to main content
Participant
July 15, 2025
Question

Photoshop

  • July 15, 2025
  • 1 reply
  • 95 views
  • Photoshop uygulamasinin planimi iptal etmeme rağmen hala para cekmeye çalışılıyor neden ?

 

[Mod: Moved to the Account, Payment & Plan forum]

 

1 reply

John T Smith
Community Expert
Community Expert
July 15, 2025

This is a public forum with mostly other users, not Adobe support
Nobody here in a public forum can see your account information
Help Center https://helpx.adobe.com/support.html is a good place to start
What do you see for your account at https://account.adobe.com/
-if you cancelled, did you save the verification email?

Jeffrey_A_Wright
Community Manager
Community Manager
July 15, 2025

Peri, thanks for posting your question about your subscription commitments to this public discussion forum. I see that you signed up for two different Creative Cloud for Team memberships. To switch between accounts, use the steps in https://adobe.ly/4nPIuxD.

 

There is currently a problem with the payment method you provided, and it must be corrected before you can close the subscription. Please see https://adobe.ly/3GDRpBA for steps you can take to put the account in good standing. Once any needed charges have been made, you can then complete the instructions in https://adobe.ly/4lzPTQ4 to cancel the subscription. ^JW