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Participant
July 7, 2025
Question

Photoshop Cancellation

  • July 7, 2025
  • 2 replies
  • 131 views

I cancelled my annual subscription that was billed monthly like 3 months prior from completing 1 year. It said a certain amount will be deducted and i cancelled but no amount has been deducted from my account. Can anyone tell whats up with it?

2 replies

kglad
Community Expert
Community Expert
July 7, 2025

did you receive an email confirming cancellation?

Participant
July 7, 2025

yes

Jeffrey_A_Wright
Community Manager
Community Manager
July 7, 2025

Shafiqa, I can confirm that you have begun the cancellation process for the account you used to post to this public discussion forum. For more information on the cancellation process, see https://adobe.ly/4lgYkzL. ^JW

John T Smith
Community Expert
Community Expert
July 7, 2025

This is a public forum with mostly other users, not Adobe support
Nobody here in a public forum can see your account information

 

What do you see for your account at https://account.adobe.com/