Photoshop CS6 registration

Forum|Forum|4 years ago
April 15, 2021
4 replies
1760 views

I am the IT Manager at my organization. I have accidently registered the key to CS6 under my account instead of the end user. How do I transfer the ownership back to the end user's adobe account instead of mine?

Account management

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Correct answer defaultxj1goau7j79l

Hello Everyone. Adobe ended up calling me back. Since its a volume enterprise license, it is managed under http://licensing.adobe.com.

According to Adobe support, If you are using a standalone license, the creative cloud suite should not be installed or used. They MUST be left completely separate or else you will be greeted with a logon screen to the creative cloud when you try to use your standalone products. Long story short, its either one or the other. They can not be mixed.

Thank you all for your assistance!

D

defaultxj1goau7j79lAuthorCorrect answer

Participant

Hello Everyone. Adobe ended up calling me back. Since its a volume enterprise license, it is managed under http://licensing.adobe.com.

According to Adobe support, If you are using a standalone license, the creative cloud suite should not be installed or used. They MUST be left completely separate or else you will be greeted with a logon screen to the creative cloud when you try to use your standalone products. Long story short, its either one or the other. They can not be mixed.

Thank you all for your assistance!

Nancy OShea

Community Expert

Long story short, its either one or the other. They cannot be mixed.

==========

Oh, so you have both CC and CS installed? Yeah, that's a bad mix. Adobe gave you good advice.

I recommend removing old CS products with the Adobe Cleaner Tool below.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Thanks for the update.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

CS6 is deprecated, discontinued & unsupported. It has not been legally sold in any country for many years. So I'm wondering why we're having this conversation.

MODERN OPTIONS:
Photoshop Elements (approx $100, no subscription needed)
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the latest versions of these products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps (31 + apps & services) and Single Apps Plans
https://www.adobe.com/creativecloud/plans.html

Nancy O'Shea— Product User & Community Expert

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defaultxj1goau7j79lAuthor

Participant

Thank you for your comment. We had to upgrade the user's PC, so we were in the process of transferring everything over to the updated computer and operating system.

We could just buy the end user another license, but that still doesnt solve the issue of me having a license attached to my Adobe ID that I will not use.

John T Smith

Community Expert

Now that you've registered to you, I don't think support can do anything at all to change that... hence the link I posted

John T Smith

Community Expert

Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number

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defaultxj1goau7j79lAuthor

Participant

Thanks John. This is business standalone license for CS6. I activated and registered it under my account instead of the correct employee. The license is going to stay with the company, just an different employee.