Skip to main content
Participant
November 1, 2024
Question

Photoshop express android app is cheating with customer

  • November 1, 2024
  • 1 reply
  • 142 views

I purchased 260/month plan 

For unlimited generative fill of photos...

While making a payment ,app says upgrade to premium...then use of unlimited...after that I received only 75 credit...for 1 month 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
December 27, 2024

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.