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Participant
April 15, 2021
Answered

Plan

  • April 15, 2021
  • 3 replies
  • 282 views

What happens if I forget to end the free plan and have no money on my card? Will the fair plan be canceled automatically or how can I cancel it?

This topic has been closed for replies.
Correct answer Manan Joshi

No automatic cancellation happens, so you will be charged a penalty by your bank probably. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

3 replies

Legend
April 15, 2021

And... if you sign up for a plan then can't or won't pay, the debt doesn't go away. It may increase, because Adobe would be in their rights to call in a debt recovery, which can easily at $100 or more. 

Manan JoshiCommunity ExpertCorrect answer
Community Expert
April 15, 2021

No automatic cancellation happens, so you will be charged a penalty by your bank probably. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
try67
Community Expert
Community Expert
April 15, 2021

Don't count on it. It would probably take your account into overdraft, which the bank will charge you dearly for.

You should make sure the subscription is cancelled properly instead of letting it defaulting.