Plan cancallation

Forum|Forum|6 months ago
July 24, 2025
2 replies
172 views

Hi there,

I'd like to ask your help about following issue.
My annual plan was renewed on 18. July 2025 and I would like to cancel it.

When I tried to cancel I've got a message that I need to pay cancellation fee, but I'm within 14 days from renewal date.

Please give me feedback how can I handle, because unfortunately I don't need all of the applications in the current package, and it can be enough a smaller package for my future work.

Thank you very much for your prompt reply in advance.

kglad

Community Expert

the renewal date is not the same as the plan's start date.

and to change plans, https://helpx.adobe.com/manage-account/using/change-creative-cloud-plan.html

A

andrea8270Author

Participant

thanks for your reply

Bani Verma

Community Manager

Hi @andrea8270,

Thank you for reaching out.

I am moving your question to the right community; experts there can help you better.

Meanwhile, you may look at all the Creative Cloud offerings, plans, and pricing here and choose the one that best suits your needs and budget.

Hope thus helps

Thanks,
^BS

A

andrea8270Author

Participant

Hi Bani,

thank you for your kidness.

A

andrea8270Author

Participant

I mean kindness 🙂

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