Plan cancellation

Hi there,

We're sorry for the trouble. We would also recommend you to contact our support team to start a private chat session as suggested by the experts above.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Let us know if you have any questions.

Regards,

Shivangi

make your case to adobe support.

p.s. it is always less expensive to pay the early cancellation penalty rather than continue an unwanted subscription

These are peer to peer forums, you are not talking to Adobe here.

Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If you are being charged cancellation and are unable to pay it or if you are not able to cancel the plan, then contact Adobe support and discuss your options. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan