Plan cancellation request

Forum|Forum|4 months ago
September 8, 2025
1 reply
107 views

Hello, I want to submit my request in cancelling my plan, I dont want to update my billing information or it will auto deduct from my card. I subscribed Adobe due to 7 days free trial for emergency reason.

Shivangi_Gupta

Community Manager

Hi @amir_4514,

Thank you for reaching out.
Upon reviewing your account details, I noticed that there are pending dues on your Adobe account. Please note that cancellations can only be processed once all outstanding payments have been cleared.

For guidance on resolving payment issues, you can refer to this help article:

https://adobe.ly/4ngJV71

If you have any questions or need further assistance, feel free to reply. I’m here to help!
^Shivangi