Participant

Plan Change Questions

Why I cannot upgrade to annual plan >? I tried 3 times and it is not changing

Community Manager

@Stanislava_Balanova9677 you can use the steps listed at https://helpx.adobe.com/account/individual/subscriptions-and-plans/plan-changes-and-upgrades/change-adobe-plan.html to change your plan. Please use a different web browser or device if you are unsuccessful.

Community Expert

Or contact support see the CORRECT ANSWER at this link
https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

Community Expert

try using a different browser, especially on a mobile phone with wifi disabled.

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