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Participant
August 29, 2023
Question

Plan Todas las aplicaciones 100 GB CAMBIAR a ESTUDIANTE

  • August 29, 2023
  • 3 replies
  • 223 views

Hola, alguien sabe por qué no puedo pasarme al estudiante? Comencé la sub sin serlo, pero ahora estudio un máster y me gustaría cambiar el plan, es posible? Gracias de antemano, saludos

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3 replies

kglad
Community Expert
Community Expert
August 29, 2023

you would need to cancel your current plan and start a new one.  make sure you download all your cc assets before making the change.

 

when you're ready to change, contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Participant
August 30, 2023

Thank you very much! the problem is that I got an offer and I think now I need to keep for one year..I will try to contact adobe, thanks!

kglad
Community Expert
Community Expert
August 30, 2023

all student plans are annual (ie, one year commitment) plans.