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Harmonia25915266y0yr
Participant
September 1, 2022
Answered

Planos

  • September 1, 2022
  • 1 reply
  • 172 views

Comprei o pacote de estudante que está incluso diversos aplicativos e quando instalei pediu para eu comprar depois de 7 dias de avaliaçaõ grátis, não entendi o por que sendo que esta incluso no plano

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Correct answer Manan Joshi

Hi @Harmonia25915266y0yr,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

resolve trial and license expired errors for teams & enterprise users

If it doesn't work, then please contact support.
-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
September 2, 2022

Hi @Harmonia25915266y0yr,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

resolve trial and license expired errors for teams & enterprise users

If it doesn't work, then please contact support.
-Manan

-Manan
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