Plans & Payment page shows "Unable to load data" error — cannot view or manage my plans
Hi,
I'm having a persistent issue accessing my Plans & Payment page at account.adobe.com/plans. Every time I navigate there, I get the error: "Unable to load data — An error occurred. Please try again."
Clicking Retry does not fix it. The error appears immediately and consistently, not just once.
I also tried the Support History page (account.adobe.com/support), which shows the same "Unable to load data" error and says it could not retrieve my support cases.
Additionally, the Adobe Virtual Assistant showed "Service Unavailable" at the same time.
I cannot see what plans are currently active on my account, which is concerning as I may be getting charged without being able to verify what for.
I also tried contacting Adobe support via live chat, but that was unavailable too.
Is anyone else experiencing this? Is there a known fix or workaround, or can an Adobe team member please look into this and help me view my active plans?
Thank you
