Please, can I cancel my already paid annual subscription?

Forum|Forum|7 months ago
June 23, 2025
1 reply
154 views

Hi,

I was charged on 5 June 2025 for the renewal of an annual subscription.

Is it still possible to cancel the plan and receive some refund? I understand that there may be a cancellation fee.

Please advise.

Billing

kglad

Community Expert

no, you need to set a reminder if have monthly pay, donwant a penalty and don't want to renew.

cancel after your 12 th payment is received.

A

Anshul_Nautiyal

Community Manager

Hi @wetaka_3395,

Thank you for reaching out.

Upon checking, I can confirm that you previously had an Illustrator plan associated with the Adobe ID used to post this query. It appears you have already contacted our support team, and a refund has been successfully initiated from the backend.

You should receive the refund within a few business days. For more details on the subscription and cancellation terms, please refer to the following document:
https://adobe.ly/4lhyc7h

Let us know if you need any further assistance.

Regards,
^AN

kglad

Community Expert

how is june 23 within 14 days of june 5?

are thsese business days, now?

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