Please help!! Cant find contact! Need urgent real person support

Forum|Forum|3 years ago
June 8, 2022
2 replies
195 views

HELP! I NEED TO TALK TO CUSTOMER SUPPORT BUT CAN NOT FIND ANY CONTACT!

I tried the testversion, but have no clue how to use Adobe Premier Pro, and not the time to study it.

Now they took 23 Euro from my account.

And upon trying the request a refund I found out that not only are they not giving a refund, they have also bound me for a whole year!

And there is no contact to customer service to be found anywhere!

I am struggling to pay my daily bills, I cant afford to gift over 100 Euros to Adobe for a product I am not able to even use.

I feel like they are stealing whatever small money I have. I need to talk to them. Please help.

This topic has been closed for replies.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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