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Participant
June 25, 2015
Answered

Please, I want to cancel my subscription to Adobe. How can I do??????

  • June 25, 2015
  • 2 replies
  • 739 views

Please, I want to cancel my subscription to Adobe. How can I do??????

This topic has been closed for replies.
Correct answer Ned Murphy

How to cancel a Creative Cloud membership


For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

2 replies

Participant
September 9, 2022

Please help me cancel my Adobe plan subscription of Sept. 5. 

I'vebeentrying to cancel it and nothing happens.

 

 

John T Smith
Community Expert
Community Expert
September 9, 2022

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Ned Murphy
Ned MurphyCorrect answer
Legend
June 25, 2015

How to cancel a Creative Cloud membership


For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp