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Please return the money to me

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Necesito porfavor que me devuelvan el dinero, necesito el dinero, muchas gracias

kglad

Community Expert

and after cancelling per @Manan Joshi ‘s post, check your account ( https://account.adobe.com ) to confirm everything is cancelled.

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kanikas28368183

Community Manager

Hi stylish_goal5E2E,

We are here to help you. The Creative Cloud Pro subscription under this ID is under cancellation however, no refund has been issued. For any refund-related query, please get in touch with our team. Use this link: https://adobe.ly/3VPxsiv.

Hope this helps!

^KS

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stylish_goal5E2EAuthor

Participant

Ya cancele todo y fue al otro día de que me cobrarán el dinero, nose cuanto tardan en hacer el reembolso me gustaría esa información porque necesito ese dinero.

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M

Manan Joshi

Community Expert

To get a refund you need to cancel your plan and if your are eligible you get an automatic refund which is processed in 10-14 days. See the following articles

Which plans your are subscribed to https://account.adobe.com/plans

How to cancel a plan https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

Refund rules https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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-Manan

S

stylish_goal5E2EAuthor

Participant

Ya cancele todo y fue al otro día de que me cobrarán el dinero, nose cuanto tardan en hacer el reembolso me gustaría esa información porque necesito ese dinero

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M

Manan Joshi

Community Expert

10-14 business days provided you are eligible. Is it past this duration already?

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-Manan

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