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January 29, 2022
Answered

please, stop paying in Jan.31,2022 (ColorPopUp,Inc)

  • January 29, 2022
  • 1 reply
  • 147 views

Our co,pany graphic designer is quit today.

Our company is recruting 2 week ago.

But we don't get designer now.

Therefore, We don't any more Adobe license right now. 

As soon as possible, We'll get graphic designer, we'll restart your License.

 

In addition to

AS the Adobe license payment is made on January 31,2022. 

We ask you to cancel the renewal of the contact from today and stop paying.

When a new employee is hires, we promisw to re-acquire the license at that time.

Thanks.

From CEO of ColorPopUp, Inc.

    This topic has been closed for replies.
    Correct answer John T Smith

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
    -do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
    --this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
    -or have Adobe support cancel your subscription using the "autoOpen" Chat link below

     

    This space is provided by Adobe, but it is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    January 29, 2022

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
    -do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
    --this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
    -or have Adobe support cancel your subscription using the "autoOpen" Chat link below

     

    This space is provided by Adobe, but it is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730