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Soothing_Cadencecb1b
Participant
Nov 5, 2026 6:46 AM UTC
Answered

Please tell me how I can get my money refunded when I didn't subscribe to was informed on anything... please treat this as urgent

Honestly, I woke up to a debit alert this morning and  I wasn't informed and was not aware. I didn't subscribe to anything and I really need you all to refund my money. It is important to me. Treat this as urgent 

    leo.r
    leo.rCorrect answer
    Community Expert
    Nov 5, 2026 6:51 AM UTC

    This is a user-to-user forum. The only way you can resolve it is by contacting Adobe support via its official channels.

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    4 replies

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    Nov 5, 2026 3:10 PM UTC

    This is a public forum, not Adobe support... other users can't see your account to help
    This is the correct way to contact support
    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    -and enter AGENT in the box asking How can we help you?
    -or contact adobe support @adobecare at twitter/x

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Nov 5, 2026 1:39 PM UTC

    first, use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

     

    if the accout being billed is not one your recognize, report fraudulent usage of your credit card.

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    Soothing_Cadencecb1bAuthor
    Participant
    Nov 5, 2026 6:58 AM UTC

    Please direct me on how to contact the support team. Thank you 

     

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    leo.r
    Community Expert
    leo.rCommunity ExpertCorrect answer
    Community Expert
    Nov 5, 2026 6:51 AM UTC

    This is a user-to-user forum. The only way you can resolve it is by contacting Adobe support via its official channels.

    Translate
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