Pop-up post

Question

Why am I getting this pop up window that will not go away? It says "You have 3 days until your unlicensed Adobe app is disabled. Replace your Adobe apps at a discount - start with a 7-day free trial today. Learn More" I have no unlicensed Adobe apps.

palmharborviking · Accepted Answer

Sorry for any unexpected licensing errors you have been encountering, Palmharborviking. I reviewed the account you used to post to this public discussion forum, and your subscription is active. If you encounter any additional errors on this computer, then try the solutions listed in https://adobe.ly/3R1M88y to confirm the device is not blocked from seeing your paid subscription. ^JW

Thanks for the reply Jeffrey. It seems that uninstalling and installing the programs solved it. Hasn't happened again since I did that. Thanks!

kglad · Answer

do you have any legacy (eg, non-subscription) adobe apps installed?

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